In the last 2 days Bank Hapoalim has been basically off the air. It started with a temporary glitch and quickly turned into a full blown “Holy Crap!” type situation (would not want to be the head of IT right now!!!).
Anyway today the error message on the website was more personal and included a personal letter from the CEO, Zvi Ziv, where basically he explained that the brand spanking new IBM machine had a rare failure in its operating system. According to today’s message the error was found and they are reloading the whole system back up during the day today…..
I am hoping the update will add at least 3 zeros to my balance total. In any case the customers are getting no fees for transactions made yesterday and today.